Frequently Asked Questions

How can I track the status of my order?

Check your inbox or spam folder to see if you have received an email from info@luxfi.de with a tracking number for your package.

If so, you can click on the number. This will automatically open a website where you can view the status of your order.

If not, click HERE and enter your order number (e.g. #0000) and the email address you used to order.

How long does delivery take?

Delivery times vary between 5 and 12 working days.

Which payment methods do you accept?

Pay securely with your preferred payment methods, including: Klarna / PayPal / Credit Card.

How can I get in touch?

You can contact us at any time with your questions by filling out our contact form or sending an email to info@luxfi.de

Who we are

We are a family business with 25 years of history, offering fashionable, high-quality items for all ages.